About usSectors → Devices

Secure device
rollout programs
How we work ↓ Who we work with ↓ Case studies ↓

Devices

Skybridge designs and delivers large scale device rollout programs on behalf of corporate and government clients. We have proven ability to deliver multiple service delivery models concurrently and also have expertise in supporting customer demographics that have special needs.

The type of device rollouts we deliver include medical alarms, security alarms and “Internet of Things” devices.

What we do

We work closely with our clients to deliver custom designed device rollout programs. With a strong focus on risk management, our programs consistently deliver excellent customer service to our clients’ end users.

Australia-wide
workforce
Our workforce, comprising of 3000+ Contractors all over Australia, enables Skybridge to deliver field services promptly

Program
Governance
Skybridge’s program governance framework ensures that program risks are actively mitigated

Technical
Support
Our in-house Contractor support team, led by technical subject matter experts, ensures that our Contractors receive timely support

Logistics
management
Skybridge’s national network of logistics operators ensures stock is in place to perform field activities

Case study: Medical Alarm Subsidy Scheme

  • Delivering program on behalf of 15 service providers
  • Volumes exceed 6000 installations per month
  • Intensely scrutinised program due to life-critical nature of service
  • Achieved highest score for Business Process Excellence across any nbn program
  • 98% Customer satisfaction ratings

Case study: Vehicle Telematics Installation program

  • Established national network of vehicle accessory installers to support program
  • Worked closely with fleet customers to schedule installations within vehicle down-time
  • Supported highly configurable installation options